how Live Agent Assistance accelerates your business
Maximize Connections
All it takes is a friendly voice to make a person feel heard and understood. Live Agent Assistance is here to help you be that voice for the most clients. We work hard keeping you connected with your high-quality call sources in one place, and we consider you our most valuable connection.
Lower CPA
Merging your multiple call sources into one contact center, reducing wait times between calls, and intelligently managing queues and flows drives down our CPA. We'll analyze sources for you, provide relevant metrics including call frequency and regularity, close percentage, close rate/agent/hour, CPA, and the real-deal CPA (real-deal CPA includes economic opportunity consideration for your valuable time, not just the accounting cost).
Reduce Wait Times
Reduce boring and expensive gaps in production caused by long wait times, regular switching of inbound sources, and bouncing from one call delivery system to another. You get actionable intelligence, smart routing, and the benefits of the increased call frequency that comes with managed multi-source call inputs.
Increase Production
Spend your time producing and growing, not perpetually finding and managing inbound sources one at a time. No more dealing with trial and error or chasing rumors about the next inbound source when your last one stops performing. With Live Agent Assistance, you can cultivate multiple quality relationships and save yourself the valuable time and frustration. Spend your time where it counts, connected to a new client.